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Service Satisfaction Survey










Customer Service

Service Satisfaction Survey


Thank you for your recent service inquiry or visit.  As a valued customer, we want to make sure we're providing you with the best service possible.  In order to provide this quality level of expertise, we need to hear from you.  Your feedback will ensure that we continue to improve and evolve with the needs of our customers.  Please take a few minutes to fill out this brief satisfaction survey.
* Indicates a required field.


*Please check services you currently receive:
*How long have you been a Midcontinent customer?
*Reason for recent service visit?
*Which Services?

*1. Did your recent service visit with Midcontinent Communications meet your satisfaction?
   

On a scale of 1-5 with 5 indicating you strongly agree, 4 agree, 3 neither agree nor disagree, 2 disagree and 1 strongly disagree; how would you rate the following statements?
*2. When you called us, the person who took your call listened and efficiently took care of your needs  




*3. The technician who came to your home was courteous and efficiently performed his/her work.  




*4. The technician explained how to use the service and answered all of your questions to your satisfaction.  




*5. I would recommend Midcontinent Communications to family and friends as a service provider.  





Please choose all that apply in the following:
I'd like to learn more about the following service offering(s):
 
 
 
 
 
 
 

In the future, I prefer to be contacted by:
 
 
 


Thank you for your valuable input!
 

 
 
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