Contact Us


At Midcontinent Communications, our focus is on serving customers in the more than 350 communities we call home throughout the Dakotas, Minnesota and in Wisconsin. We know questions or issues come up from time to time, so we've expanded your options for reaching one of our trained Customer Service Representatives, posting comments and feedback, and contacting Midcontinent.  We look forward to hearing from you!




Chat with Midcontinent (Available 9am-8pm CST Monday thru Friday)
Need immediate responses to all your questions right now? Chat live with one of our customer service representatives. Chat representatives are available from 9am to 8pm CST Monday thru Friday. 


Email/Mail Midcontinent

Can't find the answers you're looking for? Email us with your questions and a trained Customer Service Representative will get back to you within one business day. You can also mail us directly at:


Midcontinent Communications

PO Box 5010

Sioux Falls, SD 57117



Stop by a Customer Service Center

Want to talk face to face? Stop by one of our Customer Service Centers and visit with Midcontinent Customer Service Representatives. We'll be happy to assist you. See demonstrations of products and learn about all of your service options. Check here for the nearest locations in North Dakota, South Dakota or Minnesota.


Call Midcontinent Communications

If you have questions about your service, we want to hear from you. Call us today at 1.800.888.1300.



Social Media

We're interested in what you have to say! You can reach out to us on Facebook and Twitter, or post a comment or question to our MidCOMMUNITY Forum.




Visit our Pressroom to get the latest news and press releases from Midcontinent Communications. Or contact the pressroom for corporate information, news releases, foundation grant requests and public policy issues. 


Media Contact: W. Tom Simmons, Senior Vice President of Public Policy

Phone: 1.800.888.1300 



Closed Captioning Inquiries:
If you need assistance with closed captioning, you may contact us via email at, call us at 1-800-888-1300 or send a fax to 605-271-1986.


For written inquiries, please contact:

Scott Anderson

General Counsel 

3901 N. Louise Avenue

Sioux Falls, SD 57107



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