Business Customer Satisfaction Survey

Thank you for your recent service inquiry or visit. As a valued business customer, we want to make sure we're providing you with the best service possible. In order to provide this quality level of expertise, we need to hear from you. Your feedback will ensure that we continue to improve and evolve with the needs of our customers. Please take a few minutes to fill out this brief satisfaction survey.
 

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1. Did your recent service visit with Midcontinent Business Solutions meet your satisfaction?
   

On a scale of 1-5 with 5 indicating you strongly agree, 4 agree, 3 neither agree nor disagree, 2 disagree and 1 strongly disagree; how would you rate the following statements?

2. When you called us, the person who took your call listened and efficiently took care of your needs.
 
 
 
 
 
3. The technician that came to your business was courteous and efficiently performed his/her work.
 
 
 
 
 
4. The technician that came to your business informed you when his/her work was complete and answered all your questions to your satisfaction.
 
 
 
 
 
5. I would recommend Midcontinent Business Solutions to friends and colleagues.
 
 
 
 
 
Would you like to receive a follow up call about your services?
   

Please choose all that apply in the following:

My decision to use Midcontinent Business Solutions was based on the following:
 
 
 
 
I'd like to learn more about the following service offering(s):
 
 
 
 
 
In the future, I prefer to be contacted by:
 
 
 



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Thank you for your input!

 
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