How do I reboot my cable modem?

• Unplug the small, black power cord from the back of the modem.
• Check the front of the modem to ensure that all the lights have turned off.
• After 30 seconds, plug the modem back in.
• Wait for modem lights to be lit solid (not blinking).
• If you have a router connected, it will need to be rebooted as well.
• Wait five minutes and try your connections again.

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