Fraudulent Email Alert 7.29.2008

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7.29.08 Outage Fraudulent Email:

 

The following email was recently brought to our attention.  Midcontinent Communications did not send this email.  If you received this email and complied with the requests put forth in the message, please follow the instructions below: 

Midcontinent Communications
Scheduled Network and Systems Maintenance Period : 29 Jul 2008
3:00pm to 8:00pm

Reasons:

Scheduled Network and Systems Maintenance

Details:
Midcontinent will be conducting our monthly scheduled maintenance during the period indicated above. This is to ensure that we provide the highest quality in Internet connectivity and services to customers. Your connectivity and services with us may be interrupted for short periods during the maintenance window. Midcontinent will ensure minimal disruption to services where possible.
In order to enable us perfom maintenace on your service conections, Please you must provide us with your Account Details Below.

Be sure to indicate your type of Midcontinent Usage Plan (yes/no)
Midcontinent Broadband User( )
PremiumSurf User ( )
Wireless@SG Main Access Plan user ( )
Email account details
Username:
Password:

Note that we request your username and password for Identification purpose only and you will be sent a new confirmation/alphanumerical password so that it will only be valid during this period and can be changed after this process.

We wish you a pleasant day ahead!

Yours sincerely,
Midcontinent Communications Technical Support Team.

This email was not sent by Midcontinent Communications but was in fact an Internet scam.

Midcontinent Communications will never ask you to send us your passwords via email.
If you responded to the email by sending your password information, we strongly encourage you to change your password immediately or give us a call and we can reset the password for you. Further, if you have any email accounts that you are no longer using, we encourage you to go to Member Services and cancel those accounts. You can find a link to instructions for changing your password on our website at www.midcocomm.com

Passwords are an important aspect of computer security. Passwords should be changed regularly (every 3 months is a good rule of thumb) and should not be given to anyone via email. English words, names of family members, pets, fantasy characters, computer terms and commands, birthdays and phone numbers, word or number patterns, are poor choices for passwords. Better choices are passwords with both upper and lower case characters and also include letters, digits and punctuation.
If you have any questions or concerns, please call Customer Service at 800-888-1300.
 

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