What should I do if I forget the Parental or Purchasing lock codes?

You must call Midcontinent to have these PINs reset. All of the PINs will be cleared. Once reset, you will need to enter new PINs.
Call our Customer Service Department at 1-800-888-1300. We are available 24 hours a day, seven days a week, for help resetting your PINs.
 

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