Voicemail Guide

Follow the simple steps below to access and set up your voicemail.

 

Step 1: Access your mailbox

From Your Own Phone

1. Dial 611
2. Select Option 1
3. If requested, enter your password then # (your default password is 0000)

From Another Phone

1. Dial 1-877-700-2224 and follow the prompts
2. If requested, enter your password then # (your default password is 0000)

Step 2: Press 9 to access your mailbox set up menu

Four Options Available in the Set Up Menu

• Press 1 for greetings options (see below)
• Press 2 to change password (see below)
• Press 4 to enable/disable auto login
• Press * to return to the main menu

Greetings Options (Pressing 1 from menu)

• Press 1 to listen to your greeting
• Press 2 to save greeting (must save to activate)
• Press 3 to delete greeting
• Press 4 to record greeting
• Press * to return to the mailbox set up menu

Changing Your Password (Pressing 2 from menu)

• Enter your NEW password, followed by #
  (Your password can be up to 16 digits long. Be sure to record your new password for future reference.)
• Re-enter your NEW password to verify it 

Step 3: Retrieving Messages

Three Options Available in the Retrieve Menu

• Press 1 to go to new messages
• Press 2 to go to saved messages
• Press * to return to the main menu

While Listening to Messages You Can:

• Press 1 to play message
• Press 2 to save message and go to next one
• Press 3 to delete message and go to next one
• Press 4 to save message as new
• Press 7 to back up 3 seconds
• Press 8 to pause/continue message
• Press 9 to go forward 3 seconds
• Press * to return to the main menu

 

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