My cable is not working, what should I do?

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Check other TVs to see if the problem is localized to one TV or if all TVs are impacted.
Check to see if the VCR/DVD player is on. If VCR/DVD player is on, turn it off and try the cable channels again.

Is the Digital Cable set-top box hooked up properly? The correct order for connecting the Digital Cable set-top box from the wall to the TV is:

1. Wall to DCT.
2. DCT to VCR/DVD player..
3. VCR/DVD player to games (if any)
4. VCR/DVD to TV (if no games). Games to TV (if games).
5.  Check the cable connections to make sure they are tight.
6.  Check to see if the TV is set to channel 3.
 

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