My remote is not working, what should I do?

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Make sure there is no obstruction between the remote and the Digital Cable set-top box.
Make sure the set-top box is working by turning the power on from the front of the set-top box. If the box powers on; troubleshoot the remote.
Remote may not be in cable mode.
     Press CBL button on remote and press POWER button.
Batteries may be dead.
     Press CBL button, if light flashes red, batteries are OK.
If no red light, replace AA batteries.
If batteries have been recently replaced, make sure they are correctly inserted in remote.
 

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