Customer Guarantee

Great customer service starts with trusting your service provider.  We want to make sure your experience with Midcontinent Communications is a positive one.  That's why we offer the following guarantees:

 

30-Day Money Back Guarantee.

If you're not satisfied with your new or upgraded Midcontinent Communications service during the first 30 days from installation for any reason, we'll refund your money - including installation. No questions asked!
 

On-Time Guarantee

If our technician doesn't arrive on time for a scheduled service appointment, you'll receive a $25 credit to your account. 

 

2013 Annual Notice

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