We know how excited our customers are for all the action of the games and top matchups on our sports’ networks; for series like True Blood on HBO and Mad Men on AMC; and of course, for reality shows like The Real Housewives series on Bravo and Duck Dynasty on A&E.
We understand that these programs are important to you and we work diligently to bring your favorite quality programming to you for a fair and reasonable cost.
Cable company pricing is driven primarily by the content providers—cable networks. As their costs increase—whether it is for production of a new series or event, or for live sports programming that they bid on—these providers pass those increases onto cable companies like us and inevitably our subscribers.
We want you to know that we always try to negotiate the best rates possible and although our contracts and pricing from content providers changes and increases as contracts and expire and are renewed throughout the year, we only make price adjustments for your services once a year.
Here’s another way to look at it—how many hours do you watch cable programming per day? If the portion of your Midcontinent bill that goes to cable costs is, for example, $50, divide that by 30 days/month and by 4 hours per day (or whatever would be average). That’s about 42 cents/hour in value.
How does that compare to other sources of entertainment that you and your family enjoy?
Below is related information and resources for wireless network setup on wireless devices. An additional option for Midcontinent Digital Video subscribers is to locate the tutorials in the Instructional Videos folder located under the Webisodes folder on the On Demand Main Menu.
Your wireless network name, or SSID, and wireless network key will be required. Both items are available through MyMidco by signing in and clicking on the Wireless Modem Network Key icon.
If you are unable to configure a device or if it is not listed below, please contact your device provider or manufacturer for additional support.
If you need help setting up email on your wireless device click here.
Support Contact Information
Phone: (800) 275-2273
Barnes & Noble Nook
Phone: (800) 843-2665
Phone: (866) 321-8851
Website - Kindle (Wi-Fi) >> Kindle
Support (in top right corner)
At Midcontinent Communications, our goal is to provide the best services possible. We offer quality products and exceptional customer care. Do you have a question or suggestion? Can we help you with a technical issue? Please let us know. We appreciate your business and respect what you have to say!
By Jon Pederson, Vice President of Technology for Midcontinent Communications
We have been making some technology improvements designed to enhance our broadband capacity. MidcoNet Xstream Wideband is a shift in technology, allowing Midcontinent Communications to deliver up to 100 Mbps downloads and 15 Mbps uploads–speeds unmatched in the three-state area we serve. Our goal is to deploy advanced technologies to ensure an outstanding customer experience now and well into the future.
Current customers will receive an automatic boost in Internet speeds at no additional cost.
MidcoNet Xstream® Wideband 3.0 will offer up to 100 Mbps downloads and 15 Mbps uploads
MidcoNet Xstream® Wideband 2.0 will offer up to 50 Mbps downloads and 10 Mbps uploads
MidcoNet Xstream® Wideband 1.0 will offer up to 30 Mbps downloads and 5 Mbps uploads
Why does capacity matter?
Midcontinent Communications is excited to bring customers the best HD experience possible. Our HD service is just one of the ways we provide the latest technology and the best programming to our customers throughout our service area.
Owning an HDTV is just one step in being able to enjoy the benefits of a true HD quality signal. Older analog and even the newer digital-tuner TVs can produce good picture quality, but without an HDTV, you simply are not enjoying the true quality HD has to offer.
To access the HD programming, you will also need an HD receiver. Customers with a receiver that do not have the Preferred Cable line-up can still view the local broadcast channels that may be available in your area and customers that subscribe to the Preferred Cable line-up will also enjoy the many HD cable channels currently available.
It's important to also remember that even though the channel is available in HD, this does not necessarily mean you are watching it in HD. Each HD channel provides a variety of programs in both HD and non-HD quality. In order for the program to be HD, the program must be produced and transmitted in HD on an HD channel.
HD programming is limited to the programming provided to Midcontinent Communications in HDTV format by the provider. We continue to look for new and better ways to provide you the very best HD entertainment available.