General
Customer Service

Jan 6, 2012
What's On Your Mind?
Posted: 01/06/2012 11:45 AM (Customer Service)

At Midcontinent Communications, our goal is to provide the best services possible.  We offer quality products and exceptional customer care.  Do you have a question or suggestion?  Can we help you with a technical issue?  Please let us know.  We appreciate your business and respect what you have to say!

 
Comments
Bernie: At this time we have no plans to service Hastings. However, if that would change, you would ... [read]

Posted by: Midcontinent Communications - Apr 01, 2014 1:30 PM
I don't really live in Hampton, I live in Hastings, which isn't very far from Hampton, and I'd like ... [read]

Posted by: Bernie P. - Mar 29, 2014 12:32 PM
Michael: Thank you for your feedback.
Posted by: Midcontinent Communications - Mar 24, 2014 9:57 AM
Please remove RT (Russia Today) links from MidcoNet page due to a Russia's illegal invasion in Ukrai... [read]

Posted by: Michael Zimmerman - Mar 23, 2014 5:36 AM
OTAMom: The free preview that you are referring to is for HBO and Cinemax. The free preview will run... [read]

Posted by: Midcontinent Communications - Mar 10, 2014 2:55 PM
Did I see in the last bill some info on a movie channel(s) sneak peek for March? Now I can't find i... [read]

Posted by: OTAMom - Mar 07, 2014 8:31 PM
Anonymous: We apologize for any issues you have been having with our internet service and would love... [read]

Posted by: Midcontinent Communications - Mar 05, 2014 9:54 AM
April: The easiest way to return your equipment would be to drop it off at our drop box location lo... [read]

Posted by: Midcontinent Communications - Mar 05, 2014 9:48 AM
your internet service really sucks. for how much we pay to have service with you it hardly ever work... [read]

Posted by: Anonymous - Mar 04, 2014 7:06 PM
How do we return our extra adapter box?
Posted by: April Smith - Mar 04, 2014 9:22 AM
Faye: We apologize for any service issues you are having. We will have someone contact you as soon a... [read]

Posted by: Midcontinent Communications - Mar 03, 2014 4:05 PM
Am sick and tired of flipping through my channels WHICH I PAY FOR, and not having 2-3 of them availa... [read]

Posted by: faye schnoor - Feb 28, 2014 10:51 PM
Brandon: These games should be on channel 27. Please call us at 1-800-888-1300 if you have more ques... [read]

Posted by: Midcontinent Communications - Feb 28, 2014 2:47 PM
what channel will the MN state boys hockey tournament be on? If its on 9 will it be as horrible as l... [read]

Posted by: brandon - Feb 25, 2014 6:57 PM
Jan: Thank you for your kind feedback. We will make sure that Justin’s manager is forwarded this in... [read]

Posted by: Midcontinent Communications - Feb 24, 2014 9:17 AM
I would like to thank Justin T. (Technician #10876) for great customer service. We had new internet ... [read]

Posted by: Jan - Feb 21, 2014 12:47 PM
Greg: We apologize for the inconvenience. That code refers to unusable or poor signal strength. We t... [read]

Posted by: Midcontinent Communications - Feb 04, 2014 9:30 AM
Mark: Thank you for your inquiry as to why G4 is no longer available. The channel was dropped due to... [read]

Posted by: Midcontinent Communications - Feb 04, 2014 9:15 AM
Why did you remove G4 channel and replace it with 'Uplifting' channel? You say you want to add value... [read]

Posted by: Mark - Feb 03, 2014 6:24 PM
Ref code S0a00...Super Bowl Sunday...resetting DVR does not fix it...tech support can't fix over the... [read]

Posted by: Greg - Feb 02, 2014 2:00 PM
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