General
Customer Service

Jan 6, 2012
What's On Your Mind?
Posted: 01/06/2012 11:45 AM (Customer Service)

At Midcontinent Communications, our goal is to provide the best services possible.  We offer quality products and exceptional customer care.  Do you have a question or suggestion?  Can we help you with a technical issue?  Please let us know.  We appreciate your business and respect what you have to say!

 
Comments
Diana: Thank you for contacting us! Please follow this link http://www.midcocomm.com/resourcecenter/... [read]

Posted by: Midcontinent Communications - Jun 30, 2014 4:21 PM
Katie: Thank you for contacting us. You can go about getting a new remote a couple of different ways... [read]

Posted by: Midcontinent Communications - Jun 30, 2014 10:37 AM
How do I go about getting a knew controller the one we have quit on us
Posted by: Katie - Jun 29, 2014 5:28 PM
How to I record a program while I am out of town? I was told some time ago that I could but can't f... [read]

Posted by: Diana - Jun 28, 2014 8:11 AM
Sandie: Thank you for providing this feedback. At this time, it is not our choice to provide commerc... [read]

Posted by: Midcontinent Communications - Jun 27, 2014 10:23 AM
I don't think on demand should have commercials. And now almost all the programs don't allow fast fo... [read]

Posted by: Sandie - Jun 26, 2014 5:52 PM
Douglas: Thank you for contacting us. Please follow this link and choose which DVR you have. By clic... [read]

Posted by: Midcontinent Communications - Jun 11, 2014 9:03 AM
How do you make your favorite channels as your default channels? I have a DVR and a Pace receivers a... [read]

Posted by: Douglas Barber - Jun 07, 2014 6:56 AM
Terri: Thank you for contacting us. Yes you can. You can even set it up to ONLY display the channel... [read]

Posted by: Midcontinent Communications - May 28, 2014 4:27 PM
I am wondering if you can setup Favorites channels like i did on DTV. There is a video that shows y... [read]

Posted by: Terri - May 27, 2014 7:01 PM
Angry: Thank you for contacting us and providing feedback on the cost of our services. We understand... [read]

Posted by: Midcontinent Communications - May 21, 2014 9:20 AM
I see you are increasing your rates yet again. And yet you offer NOTHING in return. No other company... [read]

Posted by: Angry - May 17, 2014 4:47 PM
Sherry: At this time, we do not have a specific date when Showtime Anytime will be available. Howeve... [read]

Posted by: Midcontinent Communications - May 13, 2014 8:47 AM
When will Showtime Anytime be available in Sioux Falls,SD?
Posted by: Sherry - May 13, 2014 12:18 AM
Brian: Thank you for your feedback. However, we are upgrading all cable channels to a digital signal... [read]

Posted by: Midcontinent Communications - Apr 29, 2014 4:43 PM
Kory: We offer introductory specials in order to attract new customers. While we can’t offer those s... [read]

Posted by: Midcontinent Communications - Apr 29, 2014 4:36 PM
I have had cable from you guys for over a year. This 79 bundle package comes available and I was tol... [read]

Posted by: Kory - Apr 28, 2014 11:03 PM
Buy new tv's to avoid having a box and cables. Now the new UPGRADE has us going backwards to have b... [read]

Posted by: Brian - Apr 22, 2014 8:47 AM
Bernie: At this time we have no plans to service Hastings. However, if that would change, you would ... [read]

Posted by: Midcontinent Communications - Apr 01, 2014 1:30 PM
I don't really live in Hampton, I live in Hastings, which isn't very far from Hampton, and I'd like ... [read]

Posted by: Bernie P. - Mar 29, 2014 12:32 PM
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