Customer Service

Jan 6, 2012
What's On Your Mind?
Posted: 01/06/2012 11:45 AM (Customer Service)

At Midcontinent Communications, our goal is to provide the best services possible.  We offer quality products and exceptional customer care.  Do you have a question or suggestion?  Can we help you with a technical issue?  Please let us know.  We appreciate your business and respect what you have to say!

Bernie: At this time we have no plans to service Hastings. However, if that would change, you would ... [read]

Posted by: Midcontinent Communications - Apr 01, 2014 1:30 PM
I don't really live in Hampton, I live in Hastings, which isn't very far from Hampton, and I'd like ... [read]

Posted by: Bernie P. - Mar 29, 2014 12:32 PM
Michael: Thank you for your feedback.
Posted by: Midcontinent Communications - Mar 24, 2014 9:57 AM
Please remove RT (Russia Today) links from MidcoNet page due to a Russia's illegal invasion in Ukrai... [read]

Posted by: Michael Zimmerman - Mar 23, 2014 5:36 AM
OTAMom: The free preview that you are referring to is for HBO and Cinemax. The free preview will run... [read]

Posted by: Midcontinent Communications - Mar 10, 2014 2:55 PM
Did I see in the last bill some info on a movie channel(s) sneak peek for March? Now I can't find i... [read]

Posted by: OTAMom - Mar 07, 2014 8:31 PM
Anonymous: We apologize for any issues you have been having with our internet service and would love... [read]

Posted by: Midcontinent Communications - Mar 05, 2014 9:54 AM
April: The easiest way to return your equipment would be to drop it off at our drop box location lo... [read]

Posted by: Midcontinent Communications - Mar 05, 2014 9:48 AM
your internet service really sucks. for how much we pay to have service with you it hardly ever work... [read]

Posted by: Anonymous - Mar 04, 2014 7:06 PM
How do we return our extra adapter box?
Posted by: April Smith - Mar 04, 2014 9:22 AM
Faye: We apologize for any service issues you are having. We will have someone contact you as soon a... [read]

Posted by: Midcontinent Communications - Mar 03, 2014 4:05 PM
Am sick and tired of flipping through my channels WHICH I PAY FOR, and not having 2-3 of them availa... [read]

Posted by: faye schnoor - Feb 28, 2014 10:51 PM
Brandon: These games should be on channel 27. Please call us at 1-800-888-1300 if you have more ques... [read]

Posted by: Midcontinent Communications - Feb 28, 2014 2:47 PM
what channel will the MN state boys hockey tournament be on? If its on 9 will it be as horrible as l... [read]

Posted by: brandon - Feb 25, 2014 6:57 PM
Jan: Thank you for your kind feedback. We will make sure that Justin’s manager is forwarded this in... [read]

Posted by: Midcontinent Communications - Feb 24, 2014 9:17 AM
I would like to thank Justin T. (Technician #10876) for great customer service. We had new internet ... [read]

Posted by: Jan - Feb 21, 2014 12:47 PM
Greg: We apologize for the inconvenience. That code refers to unusable or poor signal strength. We t... [read]

Posted by: Midcontinent Communications - Feb 04, 2014 9:30 AM
Mark: Thank you for your inquiry as to why G4 is no longer available. The channel was dropped due to... [read]

Posted by: Midcontinent Communications - Feb 04, 2014 9:15 AM
Why did you remove G4 channel and replace it with 'Uplifting' channel? You say you want to add value... [read]

Posted by: Mark - Feb 03, 2014 6:24 PM
Ref code S0a00...Super Bowl Sunday...resetting DVR does not fix support can't fix over the... [read]

Posted by: Greg - Feb 02, 2014 2:00 PM
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Opinions expressed by responders in this forum are not necessarily those of Midcontinent Communications, or its officers and employees. Midcontinent does not guarantee the accuracy of responders' comments. Inappropriate or unsuitable content will not be posted.