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We Want To Hear From You

Your experience is the #1 thing on our mind. So if you have a comment, a question or even a complaint, we want to know. Because then, we can help you. So reach out to us, in person, by email, phone or even live online chat. Midcontinent is here to help. First and foremost, you can always contact us by phone at 1.800.888.1300. Learn more about our Email, Live ChatCustomer Service Center, Mailing Address and Closed Captioning Inquiry options.


Memorial Day 2015 Schedule

If you need to contact Midcontinent on the holiday, please note that some customer support areas will be closed and remain open as they normally are.

Standard Hours

  • Residential Technical Support: 6 a.m. – 2 a.m.
  • Residential Inbound Sales: 7 a.m. – 10 p.m.
  • Business Solutions Customer Care: 7 a.m. – 6 p.m.


  • Customer Service Centers
  • Residential Customer Service
  • Business Solutions Inbound Sales